1. Company information
Solvetia is a product of Enerphy Suisse AG, a Swiss public limited company (Aktiengesellschaft / société anonyme) with registered office at Bahnhofstrasse 10, 8001 Zürich, Switzerland. The company is registered with the Commercial Register of the Canton of Zürich (view the register entry) and operates the Solvetia platform together with all related marketing, support, and customer-facing services.
2. Registration & VAT
Swiss Commercial Register (Handelsregister) entry: CHE-200.157.619. Swiss VAT identification number: CHE-200.157.619 MWST. The company is subject to Swiss value-added tax in accordance with the Swiss Federal Act on Value Added Tax (VATA / MWSTG).
3. Authorised representatives & editorial responsibility
The company is represented externally by the members of its Board of Directors and Executive Management as registered in the Swiss Commercial Register. Responsibility for the content of this website and the Solvetia platform lies with the company management at the registered office address shown above.
4. Contact
You can reach Enerphy Suisse AG through the following channels:
- General enquiries: [email protected]
- Customer support: [email protected]
- Sales: [email protected]
- Phone: +41 43 536 52 78 (Monday to Friday, 09:00–18:00 CET, excluding Swiss public holidays)
- Postal correspondence may be sent to the registered office address shown above.
5. Editorial responsibility & accuracy
The content of this website is prepared by the Solvetia team with the greatest possible care. Notwithstanding our diligence, we make no warranty as to the accuracy, completeness, reliability, or timeliness of the information provided. Information may be added, modified, or removed at any time without prior notice.
6. Hosting & infrastructure
This website and the Solvetia platform are hosted on infrastructure located within the European Union / European Economic Area, operated under contractual safeguards aligned with the Swiss Federal Act on Data Protection (FADP / nLPD) and the EU General Data Protection Regulation (GDPR). Details of the categories of providers we rely on are described in our Privacy Policy.
7. Disclaimer of liability
To the maximum extent permitted by Swiss law, the operator of this website assumes no liability for damages of any kind arising from access to, use of, or inability to use this website, or from misuse of the connection, or from technical failures. In particular, we exclude liability for direct, indirect, incidental, consequential, or punitive damages, including loss of profit, loss of data, business interruption, internet outages, computer viruses, unauthorised third-party access, or any other event beyond our reasonable control.
8. Liability for external links
This website may contain links to external websites operated by third parties. These websites are not under our control. We assume no responsibility for the accuracy, completeness, legality, or availability of the content on those sites, nor for any offers, products, or services presented there, nor for further links from those sites to other third-party sites. We have no influence over the design or data-protection practices of such third-party sites. The placement of an external link does not constitute an endorsement of the linked site, its operator, or its content. This disclaimer applies even where a linked website displays our logo, our name, or any other protected designation belonging to us. Access to and use of linked websites is at your own risk; responsibility for their content lies solely with their respective operators.
9. Copyright & intellectual property
All copyright and other intellectual-property rights in the content of this website — including text, images, graphics, logos, audio, video, software, and source code — are owned exclusively by Enerphy Suisse AG or by the respective rights holders where credited. Third-party trademarks, product names, and logos remain the property of their respective owners. Any reproduction, transmission (electronic or otherwise), modification, linking, or commercial use of this content, in whole or in part, requires our prior written consent. Private, non-commercial use within the scope of Swiss copyright law remains permitted.
10. Dispute resolution
We are willing to participate in dispute-resolution proceedings before a recognised consumer arbitration body where required by mandatory law. Consumers domiciled in the European Union may also use the European Commission's Online Dispute Resolution platform available at https://ec.europa.eu/consumers/odr. We are not, however, obliged or generally willing to take part in dispute-resolution proceedings before a consumer arbitration body unless required by applicable law.
11. Governing law & jurisdiction
The use of this website and any legal relationship arising from or in connection with it shall be governed exclusively by the substantive laws of Switzerland, excluding its conflict-of-laws rules and the United Nations Convention on Contracts for the International Sale of Goods (CISG). Exclusive place of jurisdiction for all disputes is Zürich, Switzerland, subject to any mandatory statutory place of jurisdiction.